Privacy notice
How we look after your information
This notice explains how FOUND Global Pantry collects and uses your personal information when you visit our website or join our launch list.
Last updated 13 September 2026
Who we are
FOUND Global Pantry (referred to as “FOUND”, “we”, “us” or “our”) is the controller of the personal information described in this notice. This means we decide how and why it is used.
For privacy questions or requests, contact us at ben@foundpantry.com.
Information we collect
If you join our launch list, we collect the email address you enter and the date and time of your sign-up. We may also process limited technical information needed to operate and protect the website, such as request, device and security data.
We collect your email address directly from you. Please do not give us another person’s email address without their permission.
How and why we use it
| Use | Information | Lawful basis |
|---|---|---|
| Send launch news and marketing updates | Email address and sign-up record | Your consent |
| Prevent duplicate sign-ups and maintain the list | Email address and sign-up record | Our legitimate interests in running an accurate list |
| Operate, secure and troubleshoot the website | Limited technical and security data | Our legitimate interests in providing a safe website |
| Meet legal or regulatory obligations | Relevant records | Compliance with a legal obligation |
We do not use your information for automated decision-making or profiling.
Marketing and your consent
We will use your email address for launch news and marketing only where you have asked us to do so. You can withdraw your consent at any time by using the unsubscribe link in an email or contacting ben@foundpantry.com. Withdrawing consent does not affect anything we lawfully did before you withdrew it.
Who we share information with
We use trusted service providers to host and protect the website and store the launch list. If we appoint an email delivery provider, it will process your address only to send messages for us. These providers may access personal information only as needed to supply their services and must protect it.
We may also disclose information where required by law, to protect our legal rights, or as part of a sale, merger or restructuring of the business. We do not sell your personal information.
International transfers
Some service providers may process information outside the UK. If personal information is transferred to a country without UK adequacy regulations, we will use an approved safeguard, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, unless a legal exception applies. You can contact us for more information about the relevant safeguards.
How long we keep it
We keep your email address while you remain subscribed and the launch list is active. We will delete or anonymise it when you unsubscribe, ask us to erase it, or it is no longer needed, unless we must retain limited information for legal, regulatory or security reasons. We review the list periodically so information is not kept for longer than necessary.
How we protect it
We use proportionate technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration and disclosure. No internet service can be guaranteed completely secure, but we review our safeguards as the service develops.
Your rights
Depending on the circumstances, you may have the right to:
- ask for a copy of your personal information
- correct information that is inaccurate or incomplete
- ask us to delete or restrict the use of your information
- receive information you provided in a portable format
- object to processing based on legitimate interests
- withdraw consent at any time
To exercise a right, email ben@foundpantry.com. We may need to confirm your identity. We normally respond within one month and do not charge a fee, except where the law permits us to do so.
Cookies
We do not currently use analytics or advertising cookies. The website may use strictly necessary technical cookies or similar technologies to operate securely. If we introduce non-essential cookies, we will explain their purpose and ask for consent where required before using them.
Children
This website and launch list are not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child has joined the list, please contact us so we can remove the information.
Complaints
Please contact us first so we can try to resolve your concern. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Changes to this notice
We may update this notice as FOUND and the website develop. The latest version will always appear on this page, with the date of the most recent update.